Syn-Apps Blog

How Can Your Notification Solution Be Enhanced?

Posted by Marie Thiele on Tue, Apr 08, 2014 @ 04:30 AM

Syn-Apps’ SA-Announce 9.0.12 Now Available

Syn-Apps, LLC, a recognized leader in network-centric paging and mass notification, announces a new release of their SA-Announce notification software. Version 9.0.12 offers advanced Reporting and Analytics features, enhancements to the SA-Announce user interface, an improved Scheduler service, as well as additional broadcasting options specific to the RecordNPlay notification group. Syn-Apps continues to expand their Cloud Services integration capabilities by supporting two new services: Global Cache contact closure devices and Twilio’s Text-to-Speech services.

SA-Announce 9.0.12 brings Reporting, which displays detailed notification group configuration and system user data, thus providing administrative personnel with a high-level overview of the provisioned notification groups and user permissions.

In addition to Reporting, SA-Announce now offers an event analytics engine. Analytics is an optional feature which provides personnel with a holistic view of all notification activity, including both on and off-premise services. 

Analytics User Interface

The data is accessible via the SA-Announce user interface and displays detailed information including; group name, activation date and time, the notification initiator, and associated endpoint data. Both tools allow authorized personnel to export reports to Excel and PDF files for further analysis and record-keeping purposes.

With the continued development of integration capabilities, SA-Announce remains ahead of the competition by providing a feature-rich and cost-effective notification solution for all emergency and non-emergency needs.

“As the notification needs of our customers change, Syn-Apps continues to meet the challenge. SA-Announce 9.0.12 is the culmination of years of experience, technical expertise and the voice of our customers. We are excited to offer enhanced analytics and the extension to additional external endpoints, allowing customers to bring every aspect of their notifications needs under one platform while keeping an eye on the budget,” states Ian Pitts, President and CEO of Syn-Apps.

Check it out for yourself and see the power of SA-Announce 9.0.12! Schedule a demo to see how your notification system can be enhanced! Already a customer? Upgrade to 9.0.12 NOW!

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Tags: Unified Communication, Emergency Preparedness, Syn-Apps Cloud Services, Global Caché, Reporting, Contact Closure Devices, Syn-Apps, SA-Announce, Mass Notifications, Analytics, Twilio, Text-to-Speech