Syn-Apps Blog

Lake Michigan College - Prepares for Emergencies using SA-Announce

Posted by Marie Thiele on Wed, Mar 12, 2014 @ 08:33 AM

Lake Michigan College is a community college in Southwestern Michigan, consisting of five independent facilities with approximately 6,000 students. Although most students and faculty are likely unaware of the preparation that has taken place for emergency situations, the school has implemented SA-Announce, produced by Phoenix based company Syn-Apps, LLC as their notification platform.

Lake Michigan College purchased Syn-Apps when we replaced our old phone system with a new IP based Cisco phone system. Each facility has each of these alerts configured with specific wording about that facility, the phones are configured to set off the alert for only that location. When an emergency alert is set off an e-mail and text message is configured to automatically be sent to all college executives at each campus.  Alerts are configured to send to all phones within each facility and IP clocks in the hallways.
- Roger Shupert, Operations Manager of Information Technologies, Lake Michigan College

Lake Michigan utilizes SA-Announce to inform students and faculty of a variety of situations, for example campus intruders, campus lockdowns, severe weather alerts, and building evacuations.

Syn-Apps’ SA-Announce is an enhanced paging and mass notification solution that seamlessly integrates with Cisco, Avaya, ShoreTel, and SIP-based phone systems, providing audio, text, and graphic notifications across an organization. SA-Announce delivers real-time, pre-recorded, or scheduled announcements helping to streamline critical and non-critical communication processes. Lake Michigan College wanted to ensure that all on-premise and available off-premise endpoints were notified during any emergency situation. By utilizing their existing Cisco IP infrastructure, the school was able to leverage their initial investment by extending notification alerts through their network to deliver audio and text broadcasts to rooms with existing IP phones.

“Lake Michigan College is very happy with our Syn-Apps system, we’re currently looking into using the same pre-configured alerts to also trigger existing notification systems the school also uses,” says Shupert. Syn-Apps’ SA-Announce is a product that has unlimited capabilities to deliver notifications across the network seamlessly. It integrates with Syn-Apps Cloud Services, Desktop Computers, and a number of 3rd party systems including analog paging speakers, beacons, digital signage, and more.

The value of SA-Announce is its ability to integrate to a number of existing systems which allows customers to leverage previous infrastructure investments.  Whether your organization is looking to enhance security, deploy critical notification solutions, or just improve overall communication, SA-Announce is the essential solution.

About Syn-Apps LLC

Syn-Apps brings unified communication based emergency and non-emergency notification solutions to organizations around the globe. Education, Healthcare, Retail, and Corporate entities use Syn-Apps for advanced critical communication, paging, marketing, and 911 alerting. Syn-Apps also provides call recording and reporting to address compliance requirements. Founded in 2001 and based in the Phoenix, AZ metropolitan area, Syn-Apps has enjoyed strong growth and has received numerous industry awards. For more information, please visit www.syn-apps.com or call 1-866-664-6071.

The Syn-Apps Difference

Tags: Unified Communication, Emergency Preparedness, Lake Michigan College, Syn-Apps, SA-Announce, Mass Notifications, Campus Safety