Syn-Apps Blog

Sneak Preview - SA-Announce 9.0.14 Advanced Scheduler Tool!

Posted by Marie Thiele on Tue, Aug 26, 2014 @ 05:16 PM

New Advanced Scheduler Tool is Perfect for School Environments! 

It’s back-to-school season again! The soon to be released SA-Announce 9.0.14 provides an all new scheduler tool that makes coordinating school bell schedules and announcements easier than ever! Stay tuned to Syn-Apps for updates and contact us to learn how SA-Announce can be used to easily manage multiple systems within your environment!

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The new Scheduler tool gives users four different Calendar views to create, modify, and remove scheduled events. Administrators can customize their schedule view and to with label colors, detailed text, audio tones, and much more!

SCHOOL Bells resized 600

The example displayed above illustrates a High School schedule using the Work Week view. The example includes a Fire Drill bell and recurring Morning, Lunch, and Release school bells. 

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Tags: Unified Communication, SA-Announce, Mass Notifications, Campus Safety, Notification System, School Announcement, Scheduler

How Can Your Notification Solution Be Enhanced?

Posted by Marie Thiele on Tue, Apr 08, 2014 @ 04:30 AM

Syn-Apps’ SA-Announce 9.0.12 Now Available

Syn-Apps, LLC, a recognized leader in network-centric paging and mass notification, announces a new release of their SA-Announce notification software. Version 9.0.12 offers advanced Reporting and Analytics features, enhancements to the SA-Announce user interface, an improved Scheduler service, as well as additional broadcasting options specific to the RecordNPlay notification group. Syn-Apps continues to expand their Cloud Services integration capabilities by supporting two new services: Global Cache contact closure devices and Twilio’s Text-to-Speech services.

SA-Announce 9.0.12 brings Reporting, which displays detailed notification group configuration and system user data, thus providing administrative personnel with a high-level overview of the provisioned notification groups and user permissions.

In addition to Reporting, SA-Announce now offers an event analytics engine. Analytics is an optional feature which provides personnel with a holistic view of all notification activity, including both on and off-premise services. 

Analytics User Interface

The data is accessible via the SA-Announce user interface and displays detailed information including; group name, activation date and time, the notification initiator, and associated endpoint data. Both tools allow authorized personnel to export reports to Excel and PDF files for further analysis and record-keeping purposes.

With the continued development of integration capabilities, SA-Announce remains ahead of the competition by providing a feature-rich and cost-effective notification solution for all emergency and non-emergency needs.

“As the notification needs of our customers change, Syn-Apps continues to meet the challenge. SA-Announce 9.0.12 is the culmination of years of experience, technical expertise and the voice of our customers. We are excited to offer enhanced analytics and the extension to additional external endpoints, allowing customers to bring every aspect of their notifications needs under one platform while keeping an eye on the budget,” states Ian Pitts, President and CEO of Syn-Apps.

Check it out for yourself and see the power of SA-Announce 9.0.12! Schedule a demo to see how your notification system can be enhanced! Already a customer? Upgrade to 9.0.12 NOW!

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Tags: Unified Communication, Emergency Preparedness, Syn-Apps Cloud Services, Global Caché, Reporting, Contact Closure Devices, Syn-Apps, SA-Announce, Mass Notifications, Analytics, Twilio, Text-to-Speech

Lake Michigan College - Prepares for Emergencies using SA-Announce

Posted by Marie Thiele on Wed, Mar 12, 2014 @ 08:33 AM

Lake Michigan College is a community college in Southwestern Michigan, consisting of five independent facilities with approximately 6,000 students. Although most students and faculty are likely unaware of the preparation that has taken place for emergency situations, the school has implemented SA-Announce, produced by Phoenix based company Syn-Apps, LLC as their notification platform.

Lake Michigan College purchased Syn-Apps when we replaced our old phone system with a new IP based Cisco phone system. Each facility has each of these alerts configured with specific wording about that facility, the phones are configured to set off the alert for only that location. When an emergency alert is set off an e-mail and text message is configured to automatically be sent to all college executives at each campus.  Alerts are configured to send to all phones within each facility and IP clocks in the hallways.
- Roger Shupert, Operations Manager of Information Technologies, Lake Michigan College

Lake Michigan utilizes SA-Announce to inform students and faculty of a variety of situations, for example campus intruders, campus lockdowns, severe weather alerts, and building evacuations.

Syn-Apps’ SA-Announce is an enhanced paging and mass notification solution that seamlessly integrates with Cisco, Avaya, ShoreTel, and SIP-based phone systems, providing audio, text, and graphic notifications across an organization. SA-Announce delivers real-time, pre-recorded, or scheduled announcements helping to streamline critical and non-critical communication processes. Lake Michigan College wanted to ensure that all on-premise and available off-premise endpoints were notified during any emergency situation. By utilizing their existing Cisco IP infrastructure, the school was able to leverage their initial investment by extending notification alerts through their network to deliver audio and text broadcasts to rooms with existing IP phones.

“Lake Michigan College is very happy with our Syn-Apps system, we’re currently looking into using the same pre-configured alerts to also trigger existing notification systems the school also uses,” says Shupert. Syn-Apps’ SA-Announce is a product that has unlimited capabilities to deliver notifications across the network seamlessly. It integrates with Syn-Apps Cloud Services, Desktop Computers, and a number of 3rd party systems including analog paging speakers, beacons, digital signage, and more.

The value of SA-Announce is its ability to integrate to a number of existing systems which allows customers to leverage previous infrastructure investments.  Whether your organization is looking to enhance security, deploy critical notification solutions, or just improve overall communication, SA-Announce is the essential solution.

About Syn-Apps LLC

Syn-Apps brings unified communication based emergency and non-emergency notification solutions to organizations around the globe. Education, Healthcare, Retail, and Corporate entities use Syn-Apps for advanced critical communication, paging, marketing, and 911 alerting. Syn-Apps also provides call recording and reporting to address compliance requirements. Founded in 2001 and based in the Phoenix, AZ metropolitan area, Syn-Apps has enjoyed strong growth and has received numerous industry awards. For more information, please visit www.syn-apps.com or call 1-866-664-6071.

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Tags: Unified Communication, Emergency Preparedness, Lake Michigan College, Syn-Apps, SA-Announce, Mass Notifications, Campus Safety