Syn-Apps Blog

Tech Tips for Schools | Evaluating Mass Notification Providers

Posted by Sydney Hirshberger on Tue, Aug 09, 2016 @ 06:43 PM

 School Notifications

To prepare for the upcoming academic year, schools should review their mass notification systems and communication procedures to ensure they're equipped to communicate to students, faculty, or first responders during emergency and non-emergency situations. 

Mass notification systems (MNS) help reduce communication barriers and help schools quickly manage situations. MNS serve as the "communication engine" that unites disparate technology into a single platform used to rapidly relay information to anyone affected by a situation, which is imperative during emergency situations and a critical component to school safety initiatives. 

It's important to find a trusted MNS provider that adapts with your evolving needs, offers a simple and reliable notification experience for users, is compatible with multiple systems and services, supports multimodal communication, and alerts the right people within a timely manner.

Here are a few tips to consider when evaluating notification systems:
  • Understand Your Technology & Notification Needs - Reviewing and testing existing systems and processes helps crystallize notification needs and identify potential communication gaps.

    For example, activating a district-wide notification may be challenging if buildings are equipped with different systems. Notification software can help schools overcome this communication gap by connecting disparate sytems together.


    • Unite IP and Analog Systems - Advanced notification systems should be scalable to unite existing analog technology, like speakers and intercoms, into the IP network to streamline notification management and extend the life of legacy systems.

    • Broadcast Quality Audio to Ensure Alerts Are HeardIntelligible audio is critical when communicating information to speakers in noisy areas, like classrooms, gymnasiums, or hallways. 

  • Know Your Audience -  Whether broadcasting daily announcements, paging faculty, or initiating a district lockdown, schools need a system that supports dynamic notifications for various situations. 

    I
    t's also important to understand which communication mediums are most effective to reach your intended audience. For example - Activating a panic button to alert safety officers during a classroom emergency may require a more discrete communication process than broadcasting daily announcements across classroom speakers.


    Robust notification systems should be scalable to simultaneously alert devices such as:

    • On-premise communication - IP phones and speakers, intercoms, analog devices, bells/beacons/strobes, desktop computers, panic buttons, and digital signage

    • Off-premise communication - Mobile phones, SMS messages, IM clients, email, text-to-speech services, or social networks
  • Automated Alerts Save Time and Resources - Automation increases safety and situational awareness by eliminating the need for a person to manually activate alerts. Automated alerts are especially beneficial during emergencies when every second can make a difference. Examples of automated notifications include:

    • Scheduled Notifications - For routine communication, like daily announcements or school bells
    • Automated Weather Alerts - Connect NOAA / NWS to receive automatic alerts for severe watches and warnings in your area
    • CAP Alerts - Subscribe to County, State, or National CAP feeds for critical information
    • One-Touch Activation - Connect panic buttons to automatically initiate emergency procedures for situations like lockdowns or building evacuations
    • Email Monitoring - Alert personnel when incoming emails match specific filters, like email address or keywords
Notification providers like Syn-Apps have been helping schools manage emergency and non-emergency communication since 2001. Visit www.syn-apps.com/solutions/education to learn more.
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Tags: SA-Announce, Mass Notification, Unicast to Multicast, Lockdown, Automated Alerts, School Safety, CAP, Emergency

Syn-Apps Announces Upcoming Webinar

Posted by Marie Thiele on Mon, Mar 09, 2015 @ 03:37 PM

Mesa, AZ — Syn-Apps LLC, a leader in Mass Notification and Paging solutions, announced it will host an educational webinar on March 20, 2015 at 1:00 pm EST. Shirryn Williams-Padilla, Syn-Apps’ Director of Sales, will present strategic notification methods used to optimize communication environments by aligning technology with emergency and non-emergency communication objectives. The webinar will include a brief overview of Syn-Apps’ notification software, SA-Announce, followed by a Question & Answer session.

SA-Announce is an enhanced paging and mass notification solution that serves as a centralized notification management platform. It is used to rapidly deliver AV (audio/visual) notifications across multiple systems and endpoints. The webinar will outline multimodal communication methods and provide examples of how unifying disparate communication systems helps increase preparedness, reduce overhead management costs, decrease notification initiation time, and eliminate potential human error; all of which are essential to optimizing communication during emergency and non-emergency events.

To learn more about the webinar, visit http://www.syn-apps.com/company/events/essentialnotificationwebinar/

About Syn-Apps

Syn-Apps is a leader in notification solutions designed to improve business processes, increase safety, and streamline internal and external communication. Since 2001, thousands of organizations have integrated Syn-Apps’ software solutions with Phones, Paging Systems, IP speakers, and hundreds of other internal systems and services. For more information, please visit www.syn-apps.com.

Tags: Webinar, Syn-Apps, SA-Announce

Syn-Apps Joins VMware TAP Technology Alliance Partner Program

Posted by Marie Thiele on Wed, Jan 28, 2015 @ 05:03 PM

Mesa, Arizona, January 28, 2015 — Syn-Apps LLC, a leader in mass notification and paging solution software, today announced it has joined the VMware Technology Alliance Partner (TAP) program.  Members of the TAP program collaborate with VMware to deliver innovative solutions for virtualization and cloud computing.   The diversity and depth of the TAP ecosystem provides customers with the flexibility to choose a partner with the right expertise to satisfy their unique needs.

“We welcome Syn-Apps LLC,  as a valued member of the VMware TAP program,” said Sanjay Katyal, vice president, Global Alliances & OEMs, VMware. “This membership means customers can take full advantage of a streamlined virtualization and cloud infrastructure experience.  VMware provides an online marketplace, VMware Solution Exchange (VSX), where customers can learn more about Syn-Apps LLC collaboration with VMware and our continued goal commitment to developing breakthrough technologies that can transform business.”

“Virtualization is a critical requirement for scalable, resilient and fully redundant notification systems. Joining the VMWare TAP Alliance furthers Syn-Apps’ commitment to providing our customers with the tools they need to successfully deploy and manage critical emergency and non-emergency systems,” said Ian Pitts, President and CEO of Syn-Apps, LLC. “Our goal is to provide customers a turn-key notification solution that seamlessly integrates with their network and computing environments. Mutual customers benefit from this collaboration because they now have the capability to deploy a complete Syn-Apps notification solution compatible with VMware’s industry-leading products,” Pitts concluded.

The VSX is an online virtualization and cloud infrastructure marketplace that provides customers with a single point of entry to discover, evaluate, and rate business solutions.

Syn-Apps LLC product information, collateral and other assets are listed within the online VMware Solution Exchange at https://solutionexchange.vmware.com/store/companies/syn-apps-llc.

With thousands of members worldwide, the VMware TAP program includes best-of-breed technology partners with the shared commitment to bring the best expertise and business solutions for each unique customer environment.

About Syn-Apps LLC

About Syn-Apps LLC Syn-Apps is a leader in notification solutions designed to improve business processes, increase safety, and streamline internal and external communication. Since 2001, thousands of organizations have integrated Syn-Apps notification and call-recording products with phones, paging systems, IP speakers, and hundreds of other internal systems and services. For more information, please visit www.syn-apps.com.

VMware TAP Alliance Partner Program

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Contacts:

Marketing@syn-apps.com 480-355-6822

VMware is a registered trademark of VMware, Inc. in the United States and other jurisdictions. The use of the word “partner” and/or “partnership” does not imply a legal partnership relationship between VMware and any other company.

Tags: Syn-Apps, SA-Announce, Virtualization, VMware TAP Alliance Partner Program