Syn-Apps Blog

How Can Your Notification Solution Be Enhanced?

Posted by Marie Thiele on Tue, Apr 08, 2014 @ 04:30 AM

Syn-Apps’ SA-Announce 9.0.12 Now Available

Syn-Apps, LLC, a recognized leader in network-centric paging and mass notification, announces a new release of their SA-Announce notification software. Version 9.0.12 offers advanced Reporting and Analytics features, enhancements to the SA-Announce user interface, an improved Scheduler service, as well as additional broadcasting options specific to the RecordNPlay notification group. Syn-Apps continues to expand their Cloud Services integration capabilities by supporting two new services: Global Cache contact closure devices and Twilio’s Text-to-Speech services.

SA-Announce 9.0.12 brings Reporting, which displays detailed notification group configuration and system user data, thus providing administrative personnel with a high-level overview of the provisioned notification groups and user permissions.

In addition to Reporting, SA-Announce now offers an event analytics engine. Analytics is an optional feature which provides personnel with a holistic view of all notification activity, including both on and off-premise services. 

Analytics User Interface

The data is accessible via the SA-Announce user interface and displays detailed information including; group name, activation date and time, the notification initiator, and associated endpoint data. Both tools allow authorized personnel to export reports to Excel and PDF files for further analysis and record-keeping purposes.

With the continued development of integration capabilities, SA-Announce remains ahead of the competition by providing a feature-rich and cost-effective notification solution for all emergency and non-emergency needs.

“As the notification needs of our customers change, Syn-Apps continues to meet the challenge. SA-Announce 9.0.12 is the culmination of years of experience, technical expertise and the voice of our customers. We are excited to offer enhanced analytics and the extension to additional external endpoints, allowing customers to bring every aspect of their notifications needs under one platform while keeping an eye on the budget,” states Ian Pitts, President and CEO of Syn-Apps.

Check it out for yourself and see the power of SA-Announce 9.0.12! Schedule a demo to see how your notification system can be enhanced! Already a customer? Upgrade to 9.0.12 NOW!

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Tags: Unified Communication, Emergency Preparedness, Syn-Apps Cloud Services, Global Caché, Reporting, Contact Closure Devices, Syn-Apps, SA-Announce, Mass Notifications, Analytics, Twilio, Text-to-Speech

SA-Announce 9 Released and announces their new Cloud Services!

Posted by Marie Thiele on Tue, Aug 06, 2013 @ 11:37 AM

Cloud Services Beta

PHOENIX, AZ Syn-Apps, LLC, a recognized leader in network-centric paging and mass notification, announced the Beta shipment of the latest version of their SA-Announce notification software, adding Cloud Services to the list of available features.

The success of today’s enterprise communication is dependent upon reliable notification to an increasingly mobile population. The release of SA-Announce 9 brings advanced notification via smartdevice push, SMS, instant messaging clients and digital signage, drastically extending its endpoint reach capability.  By combining SA-Announce 9 with Cloud Services, delivering a single on and off-premise notification has never been easier or more cost effective.  Configuration and management of critical and operational notifications is simplified by utilizing the existing SA-Announce interface.

Syn-Apps leveraged their extensive notification experience to deliver rich audio, graphic and text alerts to virtually any device.  In addition, SA-Announce 9 offers aggressively priced SMS, Jabber and Google Hangout integration and a flexible open API architecture.  Our goal is to address all critical components of a holistic emergency and non-emergency notification strategy. These new capabilities move us directly toward that initiative.

SA-Announce 9 incorporates a revised architect, allowing rapid development of new endpoint Activators and Notifiers.  This approach will reduce notification TCO for customers looking to reach their mobile population through a simplified user interface and virtually no messaging transaction costs. These services are available through a subscription-based pricing model.

To learn more about the Beta program or SA-Announce 9, please visit www.syn-apps.com.

About Syn-Apps LLC

Syn-Apps brings unified communication based emergency and non-emergency notification solutions to organizations around the globe. Education, Healthcare, Retail, and Corporate entities use Syn-Apps for advanced critical communication, paging, marketing, and 911 alerting. Syn-Apps also provides call recording and reporting to address compliance requirements. Founded in 2001 and based in the Phoenix, AZ metropolitan area, Syn-Apps has enjoyed strong growth and has received numerous industry awards. For more information, please visit www.syn-apps.com or call 1-866-664-6071.

Tags: notification, Unified Communication, Emergency Preparedness, Syn-Apps Cloud Services, Syn-Apps, paging, SA-Announce, Mass Notifications