Syn-Apps Blog

News Release - SA-Announce is now Avaya Compliant

Posted by Marie Thiele on Wed, Mar 26, 2014 @ 02:30 AM


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Syn-Apps' SA-Announce Now Rated "Avaya Compliant"

  • SA-Announce application is compatible with key Avaya Unified Communication solutions
  • Helps organizations like Education K-12, Higher Education, Retail, Government, and more by providing an enhanced paging and mass notification solution, providing audio, text, and graphic notifications across an organization.

April 26, 2014

Mesa, AZ — Syn-Apps, a leader in enhanced paging and mass notification solutions, today announced that its SA-Announce is compliant with key solutions from Avaya, a global provider of business collaboration and communication software and services.

SA-Announce helps organizations deliver notifications in real-time, pre-recorded, or scheduled announcements to streamline critical situation communication and operational processes. It also helps organizations reduce the bandwidth stream across their WAN by sending multicast audio to Avaya 9600 Series IP Deskphones.  The application is now compliance-tested by Avaya for compatibility with H.323 based Avaya 96x1 Series IP Deskphones Release 6.2.4 and 96x0 Series IP Deskphones Release 3.10, driven by Avaya Aura® Communication Manager 6.2.

Syn-Apps is a Technology Partner in the Avaya DevConnect program—an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.

As a Technology Partner, Syn-Apps is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure—speeding deployment of new applications and reducing both network complexity and implementation costs.


“Syn-Apps is excited to bring our 13 years of notification expertise to the Avaya Aura platform, allowing organizations to keep people informed and safe.

Now that Syn-Apps’ SA-Announce has successfully completed DevConnect testing, Avaya customers have a comprehensive solution for on and off-premise emergency and non-emergency notification needs.

-- Ian Pitts, President and CEO, Syn-Apps LLC


Technology partners like Syn-Apps, LLC help organizations streamline critical communications while saving valuable time and money by integrating their network-centric mass notification solutions with customers using Avaya Aura and Avaya 9600 Series IP Deskphones.

--Eric Rossman, Vice President, Developer Relations, Avaya

 DevConnect Tech Partner

Additional Resources


About Avaya

Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit


About Syn-Apps

Syn-Apps is a leader in notification solutions designed to improve business processes, increase safety, and streamline internal and external communication. Since 2001, over 2,000 organizations have integrated our notification and call-recording products with phones, paging systems, IP speakers, and hundreds of other internal systems and services. For more information, please visit

Tags: Syn-Apps, Unified Communications, SA-Announce, Avaya, Avaya Aura

Syn-Apps Delivers Next Generation Paging Relay

Posted by Marie Thiele on Thu, Dec 02, 2010 @ 12:49 PM

Revolutionizing Remote Site Paging

PHOENIX, AZ Syn-Apps, LLC, a recognized leader in paging and emergency notification software, announced the release of the next generation of their VoIP Paging Relay. The Paging Relay is a small network appliance providing many features including unicast to multicast conversion, eliminating the need to enable multicast across WAN connections. The Paging Relay provides multiple integration options that allow customers to leverage existing investments in legacy equipment.
“As more Syn-Apps solutions migrate to the Cloud, our Paging Relay will be instrumental in allowing us to maintain our current reach and depth of integration into on-site physical systems,” says Ian Pitts, CTO of Syn-Apps.
When a notification is triggered, a single unicast stream is sent to each remote Paging Relay. The Paging Relay converts this stream and sends it to the appropriate end points via multicast, analog audio via the RCA or 600ohm interfaces. The Paging Relay eliminates the need to place local notification servers at remote sites while providing enhanced services at a fraction of the cost, virtually no configuration and no day 2 support. Since it is a hardened appliance, it does not suffer from the same maintenance and stability issues as a server or workstation. It also requires very limited technical expertise be present at the remote site, reducing implementation costs.
The Syn-Apps Paging Relay is increasingly critical for large notification projects and WAN deployments. This patent-pending technology is instrumental in our mission to deliver the most advanced, cost-effective communication solutions in the market place.

The Paging Relay is small enough to hold in one hand and installation is as simple as connecting to the LAN with a single Ethernet cable. It has various connections that allow it to integrate to your notification network.

Syn-Apps Paging Relay features include:

  • Unicast RTP to Multicast RTP conversion

  • Unicast to RCA output

  • Local notification audio file storage

  • Background and MOH Music broadcast

  • 600ohm output interface

  • Enhanced trigger capabilities

  • Contact Closure Circuit

About Syn-Apps LLC

Syn-Apps brings unified communication based emergency and non-emergency notification solutions to organizations around the globe. Education, Healthcare, Retail, and Corporate entities use Syn-Apps for advanced critical communication, paging, marketing, and 911 alerting. Syn-Apps also provides call recording and reporting to address compliance requirements. Founded in 2001 and based in the Phoenix, AZ metropolitan area, Syn-Apps has enjoyed strong growth and has received numerous industry awards. For more information, please visit or call 1-866-664-6071.

Tags: Syn-Apps Paging Relay, Syn-Apps, paging, Unified Communications